How often should air conditioning be serviced? +
For most homes and offices, once a year is recommended to maintain efficiency, hygiene and reliability. Systems used heavily, or in dusty or commercial environments, may benefit from twice-yearly servicing — which is what our AC Complete plan provides.
What does the £99 service include? +
The £99 + VAT (£118.80 including VAT) single-split visit covers a full inspection of the indoor and outdoor units, filter cleaning or replacement, coil and grille cleaning, refrigerant pressure and leak checks, electrical and control testing, condensate drain clearing, and a written service report with any recommendations.
How is a multi-split system priced? +
A multi-split service is £149 + VAT (£178.80 including VAT), which covers up to 2 indoor units. Each additional indoor unit is £50 + VAT (£60 including VAT). We'll confirm the exact total based on how many indoor units your system has before any work begins.
What's the difference between a single-split and multi-split system? +
A single-split has one indoor unit connected to one outdoor unit. A multi-split connects several indoor units to one outdoor unit, so it cools multiple rooms. Multi-splits take longer to service because every indoor unit is checked and cleaned — which is why they're priced a little higher.
Do you service all makes and models? +
Yes. We are approved service & installation partners for Daikin, Mitsubishi, Fujitsu, Samsung, Hisense, Midea and Bosch, and our F-Gas registered engineers also service all other major brands — Panasonic, LG, Toshiba and more — whether or not we installed the system originally.
Can I pay monthly instead of all at once? +
Yes. Our care plans spread the cost from £8.99 + VAT (£10.79 including VAT) a month and include priority booking and discounted repairs, so you never face a single large bill — or forget to book your service.
Do you cover commercial and refrigeration systems? +
Absolutely. ArcticNord maintains commercial air conditioning, VRV/VRF systems, chillers and refrigeration, including F-Gas leak testing and logbook records to keep you legally compliant. Contact us for a tailored maintenance contract.
